Source: Time:2020-05-15 14:06:00 views:
Some data show that business managers spend 70% of their time on communication. Meetings, negotiations, conversations, and presentations are the most common communication methods, such as external visits and appointments. In addition, 70% of the problems in enterprises are caused by communication barriers. Whether it is low work efficiency, poor execution, or low leadership, in the final analysis, it is related to communication. Therefore, it is particularly important to improve the level of management communication.
So, how to make communication smoother?
(1) First let managers realize the importance of communication.
Communication is a high level of management, and many enterprise management problems are mostly caused by poor communication. Good communication can make interpersonal relationships harmonious, complete work tasks smoothly, and achieve performance goals. Poor communication leads to poor productivity, quality and service, increasing costs.
(2) Establish a benign communication mechanism within the company
The realization of communication depends on good mechanisms, including formal channels and informal channels. Employees will not do what you expect them to do, but will only do what they are rewarded and punished to do and assess what they do. Therefore, it is very important to introduce a communication mechanism. It should be institutionalized and tracked to make information faster and smoother, and achieve the purpose of high efficiency and high energy.
(3) Grasp communication from the "head"
The CEO and boss of a company is a very important person. The boss must communicate with an open mind and develop a communication mechanism. The company culture is the boss culture. He directly decides whether to establish a benign mechanism and build an open communication mechanism. The CEO leads by example to build an "open and shared" corporate culture within the company.
(4) Communicate with employees with a good attitude
When communicating with employees, you must put yourself in the same position as the employees, "open and honest", "confess to your heart", and "put yourself in your own shoes", otherwise, when everyone's position is different, psychological barriers will occur, resulting in unsuccessful communication. Communication should have "five hearts", namely respect, cooperation, service, appreciation, and sharing. Only with these "five hearts" can we achieve better communication effects, respect employees, learn to appreciate employees, and constantly share knowledge, experience, goals, and everything worth sharing with employees at work.
Management is actually very simple: as long as you maintain good communication with employees, let employees participate, and form an operating mechanism from the bottom up instead of top down, you can achieve real management. As long as everyone has the same goal, pooled efforts, and united will, all the goals of the company will be achieved. In that way, the company will make more money, the employees will work harder and happier, the company will become stronger and bigger, and the more wealth it will create for the society.
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